

Brad Beakley Discusses the "Why's" Behind Southwest's Upcoming Changes
Watch this Travel Weekly podcast and let us know your thoughts. Do bag fees make a difference in your travel decision? What do you look...
Beth Nichols
Mar 271 min read
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Meet the Woman Who Lives the Title: World Traveler
Meet Gina Morello, the Hospitio Travel & Consulting team member who's truly seen the world. Originally from the U.S., Gina first caught...
Beth Nichols
Dec 13, 20231 min read
67 views
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Same Arguments, Different Decades. Time for a New Approach?
American Airlines’ legendary CEO Bob Crandall famously scribbled “Crush these guys” in a memo about an ailing competitor decades ago – a...
Brad Beakley
Jun 16, 20234 min read
66 views
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Airline Alliances: Catching Up Bringing Airline Alliances Back to the Future
2022 was a pretty messy year for the U.S. airlines, even before the end-of-year Southwest Airlines meltdown. Pilot and other staffing...
Andrea Rader
Jan 24, 20237 min read
116 views
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Happy World Pilots’ Day!
On today's World Pilots’ Day, we’d like to say thank you to the men and women who defy gravity daily to get us (and our stuff) where it...
Andrea Rader
Apr 26, 20222 min read
34 views
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"Too Bad" Isn't Good Enough
There’s a debate swirling in aviation circles concerning the future of airline service to “small cities” as major airlines reconfigure...
Brad Beakley
Apr 7, 20224 min read
40 views
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The New Definition of “Small City Air Service” – and What You Can Do About It
The recent and ongoing exit of airline service from smaller markets underscores the axiom that when the major airlines catch a cold,...
Brad Beakley
Mar 31, 20225 min read
34 views
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Distribution 3.0: Improving Channel Contribution
The airline industry’s relentless focus on costs is understandable in a low-margin business. It’s also the stuff of legend, like the...
Michael Warnken
Feb 8, 20225 min read
105 views
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The Great Re-Think
From the Great Resignation can come the Great Re-think – rethinking how to hire and organize for new times in the airline industry. Once...
Andrea Rader
Jan 18, 20224 min read
86 views
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Effective Forecasting, Revenue Management and Pricing Require New Technology and Data Sources
Any number of poets and public figures have been quoted with some variation of, “You can’t know where you’re going unless you know where...
Terry Mcclintock
Nov 11, 20213 min read
59 views
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The Rapidly Changing Challenges and Opportunities in the Cargo & Logistics Industry
These past weeks, the Hospitio team has been out on site visits to cargo warehouses in Europe. Our group is leading a global cargo...
Danita Waterfall-Brizzi
Oct 12, 20213 min read
85 views
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IROPS-This Summer Was Not as “Irregular” as You May Have Thought
We’ve spent some time at Hospitio analyzing the data and industry events that prove what many air travelers instinctively grasp: the...
Scott Grosso
Sep 20, 20214 min read
111 views
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We Will Always Remember
Everyone remembers where they were. What they were doing. What they did next. For those who were working at an airline on Sept. 11, 2001,...
Andrea Rader
Sep 10, 20213 min read
179 views
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A Few Tips From My Travels
It was just a few weeks ago that I had written an entirely different blog post. That piece, in late July, waxed poetic about the...
Christian Fleischer
Aug 17, 20214 min read
202 views
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The Airlines’ Summer of Chaos
We’ve seen the social media posts or perhaps experienced mayhem at the airport ourselves as millions of people shed their COVID isolation...
Terry Mcclintock
Jul 14, 20214 min read
117 views
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Are Travel Companies Ready for the Rebound in Customer Demand?
During the CX on Point Podcast, we discuss travel contact centers and the state of the industry overall.
Brad Beakley
Jun 15, 20211 min read
85 views
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Small Aircraft Transportation Model
Think twice if you believe UBER came up with the idea of the small aircraft transportation model first! Any given Sunday in Arlington,...
Manolo Centeno
May 28, 20214 min read
213 views
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Are Loyalty Programs Loyal?
What does it mean to be loyal? According to our good friend Mr.Webster, loyal means “characterized by or showing faithfulness to...
Michael Warnken
May 25, 20214 min read
50 views
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How COVID-19 is Shaping U.S. Domestic Network Strategies
As more people are vaccinated, mask mandates are loosened and with tourist attractions reopening, many are predicting that Summer 2021...
John Wickson
May 19, 20214 min read
19 views
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Beth Nichols
Apr 30, 20210 min read
65 views
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