Happy World Pilots’ Day!
On today's World Pilots’ Day, we’d like to say thank you to the men and women who defy gravity daily to get us (and our stuff) where it...
Blogs and Podcasts
Brad Beakley
- Apr 7
- 4 min
"Too Bad" Isn't Good Enough
There’s a debate swirling in aviation circles concerning the future of airline service to “small cities” as major airlines reconfigure...
240
Brad Beakley
- Mar 31
- 5 min
The New Definition of “Small City Air Service” – and What You Can Do About It
The recent and ongoing exit of airline service from smaller markets underscores the axiom that when the major airlines catch a cold,...
220
Michael Warnken
- Feb 8
- 5 min
Distribution 3.0: Improving Channel Contribution
The airline industry’s relentless focus on costs is understandable in a low-margin business. It’s also the stuff of legend, like the...
870
Andrea Rader
- Jan 18
- 4 min
The Great Re-Think
From the Great Resignation can come the Great Re-think – rethinking how to hire and organize for new times in the airline industry. Once...
760
Terry Mcclintock
- Nov 11, 2021
- 3 min
Effective Forecasting, Revenue Management and Pricing Require New Technology and Data Sources
Any number of poets and public figures have been quoted with some variation of, “You can’t know where you’re going unless you know where...
550
Danita Waterfall-Brizzi
- Oct 12, 2021
- 3 min
The Rapidly Changing Challenges and Opportunities in the Cargo & Logistics Industry
These past weeks, the Hospitio team has been out on site visits to cargo warehouses in Europe. Our group is leading a global cargo...
750
Scott Grosso
- Sep 20, 2021
- 4 min
IROPS-This Summer Was Not as “Irregular” as You May Have Thought
We’ve spent some time at Hospitio analyzing the data and industry events that prove what many air travelers instinctively grasp: the...
1010
Andrea Rader
- Sep 10, 2021
- 3 min
We Will Always Remember
Everyone remembers where they were. What they were doing. What they did next. For those who were working at an airline on Sept. 11, 2001,...
1710
Christian Fleischer
- Aug 17, 2021
- 4 min
A Few Tips From My Travels
It was just a few weeks ago that I had written an entirely different blog post. That piece, in late July, waxed poetic about the...
1960
Terry Mcclintock
- Jul 14, 2021
- 4 min
The Airlines’ Summer of Chaos
We’ve seen the social media posts or perhaps experienced mayhem at the airport ourselves as millions of people shed their COVID isolation...
1100
Brad Beakley
- Jun 14, 2021
- 1 min
Are Travel Companies Ready for the Rebound in Customer Demand?
During the CX on Point Podcast, we discuss travel contact centers and the state of the industry overall.
840