We’ve spent some time at Hospitio analyzing the data and industry events that prove what many air travelers instinctively grasp: the...

Everyone remembers where they were. What they were doing. What they did next. For those who were working at an airline on Sept. 11, 2001,...

It was just a few weeks ago that I had written an entirely different blog post. That piece, in late July, waxed poetic about the...

We’ve seen the social media posts or perhaps experienced mayhem at the airport ourselves as millions of people shed their COVID isolation...

During the CX on Point Podcast, we discuss travel contact centers and the state of the industry overall.

Think twice if you believe UBER came up with the idea of the small aircraft transportation model first! Any given Sunday in Arlington,...

What does it mean to be loyal? According to our good friend Mr.Webster, loyal means “characterized by or showing faithfulness to...

As more people are vaccinated, mask mandates are loosened and with tourist attractions reopening, many are predicting that Summer 2021...